Course Description

Emotions are in the workplace all around us and it is important for leaders to realize how they can be harnessed to foster efficiency and healthy relationships. This course explains how to improve your Emotional Quotient (EQ) to help lead teams and interact with colleagues. Know what emotional intelligence is and how it affects the workplace, and find practical strategies to lift your own Emotional Quotient. This involves clear knowledge of yourself, maintaining emotional self-control, learning, controlling your emotions and gaining empathy. Then apply these knowledge to develop your understanding of others and become a leader that is more positive and effective.

Course Objectives:

At the end of this course, participants will be able:

• Develop intrapersonal skills such as self-awareness
• Demonstrate empathy or the ability to consider other people’s emotional nature
• Develop interpersonal skills that indicate the ability of the individual to manage relationships and create networks
• Design practical leadership strategies for working towards achieving shared goals
• Identify how to improve your Emotional Quotient

Who should attend?

• Team Leaders
• Managers
• Senior Managers
• Line Managers

Delivery Method: Lectures, discussions, syndicate work, case studies, role – play and group exercises. Audio – Visual aids will be used to reinforce these training and learning methods.

Venue:  

Fee:  

Duration: 1 Week

Course Date: August 14th – 20th, 2023