Course Description

Rationale:

Negotiation is something we all do almost every day. With well – sharpened negotiating skills you can often get the most out of a discussion, deal, or sale and create a win – win outcome for all the parties.

This 5 – days Negotiation Skills course with practical exercises and activities will help participants to enhance effective negotiation techniques and communication skills.

Course Objective:

At the end of the course, participants will be able to;

• Recognize the fundamentals of effective negotiation
• Conduct principled negotiations that result in wise agreements
• Incorporate a process approach into your negotiation skill set
• Formulate communication strategies based on various situations
• Develop a confident negotiating style to deflect tough tactics
• Apply practical psychology principles to negotiate effectively
• Achieve win – win outcomes in negotiations

Course Content:

• Introduction to Negotiation Skills – What is Negotiation? – When is negotiation a good idea? – The four elements of an effective negotiation; interests, Options, Criteria for Fairness, Commitment
• Types of Negotiators – Soft Negotiators – Hard Negotiators – Negotiating Styles – Review of individual Negotiating Styles
• Negotiation Essentials – Preparation for Negotiation – Gathering Information – Knowing yourself – Best Alternative (BATNA) – Walking Away Point (WAP)
• Challenges of Negotiating – Challenges in conducting actual negotiations and how to overcome them – Economic Factors in Negotiation
• Personal Action Plan

Target Audience:

Employee Relations Managers, newly inducted union members, Human Resource Managers, and Union Leadership.

Delivery Method:

The course will be delivered using the following methodologies: Audio – Visual aids, Lectures, discussions, syndicate work, case studies and exercises.

Course Venue:  

Course Fee:  

Course Duration: 2 Weeks

Course Date: December 5th – 9th, 2022