Course Description

Rationale:

The changing nature of industrial relations system means that trade union officials and those who are charged with the responsibility of managing trade union matters need to acquire professional skills, knowledge and ability for effective performance.

This course is designed to expose trade union officials and managers of industrial relations to the skills, Knowledge and ability required to manage trade unions.

Course Objective:

At the end of this course, delegates will be able to;

• Identify industrial relations practices
• Develop harmonious union and management relations
• Apply effective trade union management skills

Course Content:

• Overview of Trade Union Development
• Trade Unions: Structure, Management and Leadership
• Arbitration, Mediation and Negotiation
• Leadership and Motivation
• Problem-Solving and Decision-Making
• Communication and Interpersonal Skills
• Union/Management Relations
• Collective Bargaining
• Grievance Handling and Industrial Disputes
• Integrity and Transparency
• Conflict Management and Resolution

Target Audience:

The programme is designed for Trade Union Leadership, Human resource Managers, Employee Relations, Managers and Union Members

Delivery Method:

The programme will be delivered using the following methodologies: Lectures, discussions, syndicate work, case studies, audio visuals and exercises.

Course Venue:  

Course Fee:  

Course Duration: 2 Weeks

Course Date: July 24th – 28th, 2023