Course Description

ISO 9001:2015 places a strong emphasis on risk management, requiring organizations to identify and address risks and opportunities that could affect their ability to achieve their objectives. It also emphasizes the importance of leadership and employee involvement in the QMS, and requires organizations to document their processes and maintain records to demonstrate compliance with the standard.

TUV SUD’s certification process for ISO 9001:2015 involves a thorough assessment of an organization’s QMS, including a review of its documentation, processes, and performance against the requirements of the standard. The assessment is conducted by a team of experienced auditors who are trained to evaluate the effectiveness of an organization’s QMS and provide recommendations for improvement.

In summary, ISO 9001:2015 is a globally recognized standard for QMS, and TUV SUD is one of the leading certification bodies for the standard. The standard emphasizes a process-based approach to quality management, risk management, and continuous improvement, while TUV SUD’s certification process provides independent verification of an organization’s compliance with the standard.

COURSE OBJECTIVES:

• Identify the key principles of quality management and how they relate to ISO 9001:2015.
• Study the requirements of the ISO 9001:2015 standard and how to apply them in a practical context.
• Gain an understanding of the process approach to quality management and how it can improve organizational effectiveness and efficiency.
• Recognize the importance of leadership and commitment in implementing and maintaining a quality management system.
• Learn how to plan, implement, and monitor a QMS based on ISO 9001:2015 requirements.
• Understand the importance of risk management in quality management and how to identify and manage risks.

COURSE OUTLINE:

Introduction to ISO 9001:2015

• Overview of ISO and its standards
• Brief history of ISO 9001
• Structure of ISO 9001:2015
• Key concepts and principles of ISO 9001:2015

Quality Management System (QMS) Requirements

• Scope of the QMS
• Process approach
• Risk-based thinking
• Leadership and commitment
• Planning for the QMS
• Support functions
• Operation of the QMS
• Performance evaluation
• Improvement of the QMS

Documentation and Implementation

• Documentation requirements of ISO 9001:2015
• Documented information
• Procedures and records
• Implementation of the QMS
• Roles and responsibilities of key personnel
• Internal communication

Auditing and Certification

• Overview of auditing process
• Types of audits
• Roles and responsibilities of auditors
• Audit planning and preparation
• Conducting the audit
• Audit reporting and follow-up
• Certification process

Integrated Management Systems

• Overview of integrated management systems
• Developing integrated management systems
• Implementing integrated management systems

TARGET AUDIENCE:

• Executive Managers
• Quality managers
• Internal auditors
• Consultants

FEE:

DURATION: 5 days