CRITICAL THINKING & PROBLEM SOLVING FOR PUBLIC SERVICE LEADERS
Course Description
COURSE OVERVIEW: Critical thinking is the ability to think clearly and rationally, using information to solve problems in our teams and organizations. It is an essential business skill that allows us to think outside the box, spot consequences and inconsistencies, construct and evaluate arguments, identify relevant ideas and systematically solve problems.
This course would enable delegates to apply the skills of critical thinking and problem solving in the global knowledge economy so that they can deal with change quickly and effectively. They will return to their organizations able to analyze information from diverse sources to solve problems.
COURSE OBJECTIVES
AT THE END OF THIS COURSE, DELEGATES WOULD BE ABLE:
- Solve problems using the range of techniques available
- Apply Practical problem-solving and critical thinking tools in the workplace.
- Analyze information from diverse sources in solving problems
- Developing critical thinking and problem-solving skills within teams and business units
TARGET AUDIENCE
- Team leaders Managers
- Line Managers
- Senior Managers
COURSE CONTENT
- Definitions of Critical Thinking – rational, skeptical, unbiased analysis, evaluation of factual evidence
- The Skills We Need for Critical Thinking and Key Traits of Critical Thinkers
- Improving Critical Thinking Skills and Developing the Ability to Reason Logically and Rationally
- How to Engage in Reflective and Independent Thinking?
- Assessing our Critical Thinking Abilities
- Complimentary Thinking Skills including Creativity
- Identifying and Articulating the Challenge – issue or problem to be resolved
- Overcoming Obstacles to Solving Problems
- Winning Support for Your Preferred Solution
- Problem Solving Techniques for Individuals and Teams
- Assessing Your Preferred Approach to Thinking
- Enhancing Whole-Brain Thinking – left and right brain
- Recognizing and Adapting to the Preferred Thinking Styles of Colleagues and Team Members
- Recording the Creative Process using Mind Maps, Concept Charts, Flow Charts, Triangulation and Meta-thinking
- Tools and Techniques to Become More Creative and Critical Reading Skills and Practices
- Speaking and Listening Critically, plus Reasoning and Arguing Logically
- Using Words to Influence and Persuade and Presenting Evidence and Justifying Opinions and Advice
Delivery method: This will include combine lectures, discussions, group exercises and illustrations. Participants will also understand the theoretical and practical knowledge of the topic.
Venue:
Fee:
Duration: 1 week
Course Date: Feb 13th -17th 2023
Course Info
- Duration: 1 week
- Language: English
- Prerequisites: No
- Course Capacity: 50
- Start Course: 02/14/2022
- Certificate: Yes
About Instructor
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