Course Description

COURSE OVERVIEW: Emotional Intelligence training course will concentrate on the skills required to lead teams effectively and manage the basket of personalities normally found in diverse groups. The ability to respond appropriately to feelings in ourselves and others, apply critical decision making skills objectively, practice innovative teamwork and encourage synergy between team members are vital to building a successful organization.

Furthermore, on a personal level, participants will learn how to improve their leadership skills to motivate themselves and inspire others. Handle stress the high EQ way and delegate tasks for mutual enrichment.

COURSE OBJECTIVES

AT THE END OF THIS COURSE THE DELEGATES WOULD BE ABLE TO:

• Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
• Cultivate empathy or the ability to understand the emotional make-up of other people and skill in responding according to their emotional reactions
• Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
• Develop skills in responding to criticisms and adversity

TARGET AUDIENCE

• Team leaders Managers, Line Managers, Senior Managers

COURSE CONTENT

• What is Emotional Intelligence Quotient (EQ)
• Intrapersonal & Interpersonal skills
• Emotional Intelligence in the workplace
• Understanding personality differences for Innovative Teamwork
• Removing blocks to teamwork through EQ
• Developing teamwork for managerial success
• Understanding EQ competencies
• Recognizing one’s emotions and their effects
• Accurate self-assessment for personal transformation
• Becoming aware of your emotional expressions
• Emotions and decision making
• Idea generation and problem solving
• Building effective teams
• Listening openly and sending convincing messages
• Inspiring and guiding individuals & teams
• Instituting and managing change
• Assessing your leadership style
• Accountable Leadership for managing performance
• Value-based leadership to manage people
• Working with others towards shared goals

Delivery method: This will include combine lectures, discussions, group exercises and illustrations. Participants will also understand the theoretical and practical knowledge of the topic.

Venue:  

Fee:  

Duration: 1 week

Course Date: May 8th-12th 2023