Course Description

THE RATIONALE

With the increasing focus on entrenching sound corporate governance practices, the role of the company secretary has evolved and transcends the administrative role. The Company Secretary plays an important role in supporting the effectiveness of the Board by assisting the Board and management to develop good corporate governance practices and culture within the Company. In order to play his/her role functionally and administratively very well, he/she needs to have a good knowledge, exposure and experience required to perform the roles.

The Master Class course would instill into the Company Secretary, the knowledge and skills required to play this role very well especially, when he/she has to provide professional guidance to the shareholders, boards, individual directors, management, and other stakeholders, on the governance aspects of strategic decisions and when he/she reports to the Chairman and also to the Managing Director in different capacities.

Thus, company secretaries need to have the requisite skills, experience and emotional intelligence in managing relationships, boardroom dynamics and the range of governance and compliance issues to be addressed, in a manner that ensures these practices are implemented, effectively.

THE COURSE OBJECTIVES:

By the end of this training, participants will be able to learn:

• Adopt Effective Guidelines, Policies and Procedures in Providing Strategic Board Support
• Demonstrate Proficiency to Facilitate a Result-Driven Quality Board Meeting and Decisions
• Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence.
• Apply Best Practices in Supporting Board and Stakeholders’ Engagements
• Demonstrate professional skills in communicating with the internal/external public in an effective manner.

THE COURSE OUTLINE

The course will cover the following:

MODULE 1: REVIEW OF THE FRAMEWORK OF BEST CORPORATE GOVERNANCE, TRENDS, CHALLENGES AND DEVELOPMENTS

• Evolving Roles of the Company Secretary in Enhancing Best Corporate Governance Practices
• Role as Corporate Governance Gate Keeper
• The Company Secretary as the Board’s Trusted Advisor
• Managing the Conflicting Roles as Company Secretary and Management Team
• Preparing and Packaging information for the Board
• Facilitating Effective Board Meetings
• Key Competencies and Qualities of an Effective Secretary to the Board/Company Secretary

MODULE 2: PROGRESSIVE ROLE OF THE EXECUTIVE ASSISTANT/PA

• Developing and Broadening your Role
• Expanding Yourself: Going Beyond Expectations
• Widening the Managerial Aspects of your Role
• Competencies of the Modern PA
• Better Management of your Work Flow

MODULE 3: OPTIMIZING THE RELATIONSHIP WITH THE BOSS

• Establishing Common Objectives/Priorities
• Knowing and Synchronizing Expectations
• Building and Managing the Relationship
• Maximizing your Value Relative to the Boss
• Partnering with the Boss

MODULE 4: EFFECTIVE INTERPERSONAL COMMUNICATION

• Building Excellent Relationships with Colleagues
  • Dealing with Difficult Personalities
  • Handling Complaints Professionally
  • Making your Department Customer-Friendly
  • Developing Self-Confidence and Assertiveness
  • Presenting your Ideas and Influencing Others
  • Negotiating Win-Win Outcomes
  • Perceptions, Attitudes and Beliefs
• Professional Business Writing
  • Crucial Elements for Excellent Writing
  • Writing Professional Emails
  • Email Etiquette
  • Techniques for Writing the Minutes

MODULE 5: CONTROLLING STRESS

• Understanding Stress
• Identifying Actual Causes of Stress
• Action-Planning to Keep Stress Under Control
• Time-Management Preventive Measures
• Dealing with Visitors and Improving Customer Service
• Different Techniques for Screening Visitors
• Servicing Internal and External Customers

TARGET AUDIENCE

Company Secretaries, Board Members, In-house Legal Counsels, Professional Advisers, Commercial Lawyers, Executives and Directors, Permanent Secretaries or those who reports directly to a Board such as Compliance Officers and Chief Risk Officers, as well as those who are responsible for Company Secretariat duties at Senior Management level.

Delivery Method: Combines lectures, class discussions, group exercises, illustrations, role-plays and practical application of the topics.

Venue: Online Class

Fee:

Duration: 1 week

Course Date: April 24th-28th 2023