Course Description

COURSE OVERVIEW

This course on Communication Media enumerates best practice and identifies highly effective communication skills as crucial for both personal and organizational high performance and success.

Effective individuals are set apart from everyone else by their ability to think, plan and act strategically when they communicate. This course provides an insightful strategic analysis of highly detailed and effective practical communication tactics that drive successful outcomes.

THE COURSE OBJECTIVES:

At the end of this course, participants will:

• Propagate ideas clearly and more powerfully to ignite positive action.
• Identify how to analyze complex incidents in order to deliver effective solutions through best processes and procedures for building an operational response.

• Master non-verbal communication to ensure messages are conveyed as intended.

• Apply effective crisis management tools and techniques when an organization is under pressure.
• Develop an effective stakeholder management plan for use in a crisis situation

• Imbibe effective Listening skills to understand what others are trying to tell you.

THE COURSE CONTENT

The course will cover the following:

COMMUNICATION DEFINED

• Levels Of Communication
• The Communication Process
• Models Of Communication
• Transparent Communication

OVERCOMING BARRIERS IN NEW AGE COMMUNICATION MEDIA

• Public Speaking And Presentation
• Email Etiquettes
• Best Tools And Channels For Communications
• Maximizing Your Effectiveness With Electronic Communications
• Organizing And Packaging Information For Impact

COMMUNICATION MEDIA & CRISIS MANAGEMENT

• Preparation Of Communication and Media Response Plan
• Internal Communications
• External Communications
• Crisis Teams Mobilization
• Stakeholder Management
• Avoiding the Avoidable

TARGET AUDIENCE

• Team leaders Managers
• Line Managers
• Senior Managers

Delivery method: This will include combine lectures, discussions, group exercises and illustrations. Participants will also understand the theoretical and practical knowledge of the topic.

Venue:  

Fee:  

Duration: 1 week

Course Date: May 15th-19th 2023

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