Course Description

Course Overview

Mastering the interrelated communication, negotiation, and presentation skills is the secret to success for both individuals developing their careers as well as for the organizations they work in. Based on classical thinking related to emotional intelligence, this training helps delegates explore and put into action the values and strategies they need to communicate, negotiate, and present effectively. It focuses on helping them use those skills in the workplace as part of a continuous learning process.

Course Objectives:

At the end of this training, delegates should be able to:

• Demonstrate professionalism in effective communication
• Create interpersonal relationships and improve their capacity to influence people’s decisions
• Solve disputes and disagreements through constructive, innovative and mutually benefiting negotiation
• Maximize the economic negotiating value of contracts

Target Audience:

• Team leaders Managers
• Line Managers
• Senior Managers
• Practitioners and any individual involved in communicating, negotiating and presenting

Course Content:

• Definition of communication
• Effective communication
• Barriers to effective communication
• Types of communication
• Assertiveness and Emotional Intelligence
• Skills for Negotiation
• Skills for Presentation
• Effective presentation
• Features of an effective presentation
• Preparing a presentation
• Influencing Skills

Delivery method: This will include a combination of lectures, discussions, group exercises, and illustrations. Participants will also understand the theoretical and practical knowledge of the topic.

Venue:  Lagos

Duration: 1 week

Course Date: Open