Course Description

Performance management is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organizational performance. As such, it establishes a shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved.

Effective performance review / performance appraisal of employees is a key element of successful performance management systems. The training of Line Managers / Appraisers in all aspects of the performance review process is therefore of paramount importance to overall organizational performance in the public sector.

Course Objectives:

At the end of this course, participants will be able to:

• Develop a comprehensive overview of the nature and purpose of performance management and in particular appraisal/review meetings;
• Know how to set SMART objectives, goals and targets with individual members of staff;
• Know how to plan and prepare for regular review / appraisal meetings;
• Have a clear understanding of the necessary skills of appraisal through role play / case studies;
• Have an understanding of the importance of: active listening skills; gaining commitment & agreement on objectives and goals; giving & receiving feedback; effective questioning; assertiveness, personal and career development planning and following-up on issues arising during the appraisal meeting.

Who should attend?

This Performance Management Skills for Line Managers workshop, which is a practical, skills-based programme will be of benefit to:

• Section Heads and Line Managers
• HR Practitioners
• Newly appointed Supervisors
• Those involved in on-going Staff appraisal

Delivery Method: Lectures, discussions, syndicate work, case studies, role – play and group exercises. Audio – Visual aids will be used to reinforce these training and learning methods.

Venue:  

Fee: 

Duration:1 Week

Date: April 17th – 21st, 2023