Course Description

COURSE OVERVIEW

This training programme on Time Management & Stress Reduction will give participants the tools and techniques needed to manage their time & stress proactively and effectively. Successful people set themselves goals and objectives. They know what they need to do, how they need to do it and have a plan to help them achieve it.  How you plan and prioritize your day are two of the key skills needed to be successful and add value to your organization. Time is one of our most valuable resources yet we don’t always manage it as effectively as we could. This can lead to a stressful working environment which will prevent you from being successful and achieving your goals.

COURSE OBJECTIVE

At the end of this training course, participants will learn to:

• Set yourself meaningful goals and objectives
• Plan, prioritize and manage your time more effectively
• Communicate positively and assertively with time stealers
• Run more effective meetings and delegate effectively
• Identify and reduce stress in yourself and others

COURSE CONTENT

Managing Yourself and Your Day

• Goal Setting – Why have goals?
• Setting SMART objectives to achieve your goals
• Planning and Scheduling your activities
• Establishing Responsibilities and Priorities
• Effective Use of Diaries, Time Planners, Time Logs, etc.
• Criteria for Prioritizing using the Urgent and Important Model

Personal Time Management Styles and Communication

• Your Time Management Style – Productive or Obstructive?
• Highlighting Personal ‘time-stealers’ and Areas for Development
• Procrastination – The Stealer of Time
• Dealing with Interruptions and Distractions – Staying Focused
• Communication Styles and How to Use Positive Communication to Aid Productivity
• Empowerment Techniques – Learning when to push back using the WISH model

Effective Meetings and Delegation

• Meeting Preparation – What tools do you need?
• Managing the Meeting – time-keeper, note taker, chairperson
• Tips and Techniques for Effective Meetings
• What does effective delegation look like?
• Styles of Management that Aid and Hinder Delegation
• How to delegate successfully?
• Understanding How people learn
• The Use of Feedback in the Delegation Process

Understanding Workplace Stress and its Causes

• What is Stress?
• What contributes to Workplace Stress? – The top ten causes
• The Impact of Stress on Personal Performance – The Positive and Negative Effects of Stress
• Recognizing the Signs of Stress in ourselves and others
• Tips and Techniques for Managing Stress
• Maintaining an Effective balance between Home and Work

Managing Workplace Stress through Behavior and Communication

• Understanding Behavior Types: Passive, Aggressive, Passive Aggressive and Assertive
• How our thought process affects our behavior?
• Developing Self-assertiveness to achieve greater control over Stress
• Conflict Management – common cause of stress
• Analysis of Individual conflict Management Styles
• Using Emotional Intelligence to Manage Stress and Conflict Situations

TARGET AUDIENCE

• Supervisors
• Personnel Professionals
• Training Professionals
• Occupational Health Specialists
• Health and Safety Professionals

Delivery Method: Combines lectures, discussions, group exercises and illustrations

Venue:

Fee:

Duration: 1 week

Course Date: March 27^th– 31^st 2023