Course Description

COURSE OVERVIEW:

Impacting, persuading and convincing the entirety of the internal and external stakeholders, for example, customer, contractor, experts, merchants, groups are fundamental and basic for effective project and business as usual execution. It is a relationship game. Making sure about the upfront investment of people certainly, skillfully and competently where you don’t have direct power and control can bolster a drive for operational greatness and business progression. Precarious, testing, requesting and confounded partners could be driving the strategic choices. So, overseeing viably and exploring effectively the mind-boggling connection between these partners are basic for any business and project professionals.

Frequently stakeholders will in general get their own enthusiasm with concealed motivation, so normalizing the distinctions and accomplishing agreement for consistent are incredibly significant. The strategic project professional utilizations the perspectives, intrigue and mentalities of stakeholders to shape a project at a beginning period, keeping support all through the lifecycle of their project and improving project expectations down the line. Stakeholders Management is a fundamental range of abilities utilized oftentimes in gatherings, business arrangements and when creating and conveying the business case for another activity.

COURSE OBJECTIVES

AT THE END OF THIS COURSE THE DELEGATES WOULD BE ABLE TO:

• Identify stakeholder needs
• Explain how stakeholders impact your project
• Manage multiple stakeholders with divergent interests
• Manage stakeholder expectations, including quality and performance expectations
• State the need to communicate your strategy to the project team, the customer, and other project stakeholders
• Manage project public relations and organizational politics

TARGET AUDIENCE

• Commercial Team
• Strategic Decision Makers/Executives involved in Decision Making
• Supply Chain Executives/Professionals
• Sales and Marketing Team

COURSE CONTENT

• Recognizable proof and categorization of stakeholder
• Understanding stakeholder desires
• The role of management in the stakeholder environment
• Assessment and prioritization of interests
• Prioritizing Stakeholders
• Visualizing the stakeholder community
• Stakeholder requirements analysis
• Stakeholder mapping
• How committed are they to the project?
• What makes them tick?
• Aligning stakeholder requirements to business and organizational objectives
• Prioritizing stakeholder requirements and expectation
• Selling the project
• Maintaining the commitment
• Working with resistance for positive outcomes
• The science and art of communicating effectively
• Common communications barriers and “filters”
• Dealing with organization politics
• Managing external stakeholders such as suppliers, regulators and the public
• Selecting communication methodologies to get your messages across
• Managing difficult stakeholders
• Managing expectations that can’t be met
• Resolving conflict

Delivery method: This will include combine lectures, discussions, group exercises and illustrations. Participants will also understand the theoretical and practical knowledge of the topic.

Venue: 

Fee: 

Duration: 1 week

Course Date: Nov 14th -18th 2022