Course Description

In the fast-moving, competitive world of envy, challenges and backstabbing, managers find it more difficult to control their workers and get the best out of them. In some instances, people are promoted to the position of managers without being given the adequate training. This leads to failure, or worse their heart will fail before the failure comes.

This course will teach you how to communicate effectively, both verbally and non-verbally, with your co-workers, your subordinates and your customers. When you communicate properly, you enhance the relationship and get the required results.

This course is organized around three critical blocks of skills: First, managing and motivating individuals; second, leading high performing teams; and third, engaging their people in the continuous improvement of work processes. If you can master these skills your success is virtually guaranteed.

Course Objectives:

At the end of this course, delegates will be able to:

• Organize and lead your team to be more connected and engaged
• Plan and align your business goal with your team
• Create a constructive feedback-loop in your team
• Discuss with your team how to deal with painful direct negative feedback
• Identify the core skills of management
• extrapolate how to influence the people
• Determine what a data guided manager is

Who Should Attend?

• This course is for absolute beginners and brand-new managers.
• This course is for managers that have not had in depth training and might be struggling to deliver targets.
• This course is for those that have a desire to succeed as a manager and need to gain core competencies.

Delivery Method: Audio-visual aids, case studies, power-point presentations, relevant and thought-provoking exercises, Practical demonstrations and facilitated discussions.

Venue:  

Fee:  

Duration: 1 week

Course Date: May 15th – 19th, 2023