Course Description

This course is suitable for anyone who is expected to have an impact on someone else’s performance. Performance management is a method for connecting organizational vision with day to day task level objectives without this connection daily activity it will begin to feel misguided, unnecessary and even debilitating. This course will teach participant how to measure and monitor progress target effectively, wrong measuring and monitoring can cause skewed or bad results but understanding the keys areas measuring will bring about clear accurate and useful data. This course will teach participant ways on how to adapt performance management to meet properly individual’s needs.

Course Objectives:

At the end of this course, delegates will be able to:

• Develop role of goal setting in performance management
• Recognize the place of mistakes and forgiveness in performance management
• Demonstrate expertise in a specific performance management conversational structure and style
• Apply Seven Steps for creating enjoyable and effective performance management
• Use behavioural science to increase the effectiveness of performance management
• Know how to encourage and increase wanted behaviour and performance
• Know how to work with individual assets – strengths, values, experience, skills, knowledge and motivation to maximise performance potential
• Improve your Management and Communication Skills
• Measure performance effectively
• Recognize key performance indicators

Course Outline:

• What is performance management?
• The history of performance management and why it matters
• Understanding key performance indicators
• Balanced measurement
• Financial measures
• Customer measures
• Process measures
• Learning measures
• Balanced score card
• The Process Of Performance Management
• Goal Setting
• The Role Of The Manager Before Assessment
• The Formal Performance Review
• Requesting 360 feedback
• The use of rating systems
• Performance evaluation template
• Team performance design
• Performance and virtual teams
• Design high performance
• High performance for teams
• Self-driven performance management
• Unbundle the building blocks of performance
• How to set adaptive performance goals
• How to optimize performance
• The dark side of performance management

Who Should Attend?

• managers and leaders responsible for developing the skills and abilities of others
• Managers and leaders responsible for the performance of others
• Supervisors, Managers, Leaders, Business Owners and Entrepreneurs in Management, Business, IT and Finance who want to get more out of themselves and out of their teams.

Delivery method: This will include combine lectures, discussions, group exercises and illustrations. Participants will also understand the theoretical and practical knowledge of the topic.

Venue:  

Fee:  

Duration: 2 weeks

Course Date: Aug 12 -16th, 2023