Course Description

Course Overview:

The absence of industrial conflict may not entirely approximate to Industrial harmony and may not necessary lead to increasing productivity in the Workplace but a creatively managed workplace conflict impulses sustainable growth in the workplace having been anchored on sustainable harmonious relations in the workplace. Without workplace harmony and indeed without increasing productivity of the factors of production, it is difficult to attain organizational growth thus a healthy corporate bottom line. Industrial Harmony is key to Industrial Productivity which is a basis for organizational growth.

When we take a historical excursion into the dynamics of industrial conflict in Nigeria, it becomes clear the enormous cost which industrial conflicts puts upon our workplaces. In 1975, the nation was nearly grounded because Petroleum Tanker drivers went on strike and refused to lift Petroleum products from the refineries because of Conflicts. In the 80s, operations of Flow stations, Refineries and Export terminals had at one time or the other been disrupted as a result of Disputes. The Minimum wage debacle led to some oil facilities and Installations being shut down and in January 2012, the whole nation was shut down for almost a week as a result of the senseless price hike of Petroleum Products imposed on the citizenry and just few weeks ago, the Downstream sector was nearly shut down completely because of the dispute the United Labour Congress of Nigeria (ULC) a new labour center to which NUPENG is affiliated to as a result of unresolved conflicts in the workplace.

When workplace relations become conflict –prone and are allowed to snowball into crisis, productivity nose dives and the organization suffers. When organizations do not grow appropriately all the parties in the workplace suffer adversely. The worker, the Management and indeed the organization itself; this makes it imperative on all the key players within organization to ensure that high degrees of harmony is maintained in the workplace which propels productivity thus profitability and eventually the survival of the organization.

The paradox is that while all the parties understand the importance of workplace harmony and the role it plays on productivity, they have still allowed relations to lapse into crisis. They have not taken enough steps to take responsibility for harmony in the workplace while there is a tendency to believe that it may not be their duty to impact general workplace ambience.

That is the problem. Why would parties in the workplace take actions that may destroy workplace harmony? Are there factors that make it difficult for forces that may lead to conflict not to be identified early, dissected and dealt with appropriately before they grow bigger? Does it mean that organizations are no longer lovers of harmony and does not take steps in cultivating it? What makes it difficult for workplace parties to maintain a constant balance in workplace relations knowing its criticality to the survival of the organization upon which all of their benefits are anchored upon?

Course Objective:

At the end of the course, participants will be able to;

• Create awareness amongst key workplace elements of the criticality of industrial harmony to organizational growth
• Enhance understanding of the place of Productivity to organizational survival
• Ensure a better understanding of workplace relations
• Inculcate in the participants their diverse roles in maintaining workplace harmony and productivity
• Create an understanding of the factors that shape workplace attitudes and behavior
• Evolve effective strategies for workplace relations
• Demonstrate the causative nexus between Industrial harmony, productivity and Industrial growth
• Change attitudes and perceptions amongst social partners within organizations for harmony to exist
• Quicken organizations to take steps to harness the synergy that is the outcome of interactions within their organizations
• Get the social partners in the workplace to understand the need to act together effectively in the  workplace
• Create a continuous cycle of workplace harmony
• Ensure that the workplace continuous on the path of sustainable productivity

Course Content:

• Overview of the Concept of Industrial Relations
• Trade Union Strategy and Tactics in Managing Industrial Relations
• The Concept of Social Dialogue and Wage Negotiations
• Workplace Conflict: Basic Principles and Resolution
• Organizational Behavior and factors Influencing Workplace behavior
• Promoting trade union values and policies
• Collective Bargaining: Structures and Challenges
• Industrial Relations; Systematic Analysis of its operational environment in Nigeria
• Industrial Relations: Its Legal Framework
• Leadership action and Industrial harmony
• Workplace Collaboration for Organizational Growth in a traumatized economy
• Grievance and Discipline Procedure
• How to be an Effective Professional Trade Union leader
• Interpersonal Relations
• Trade Unions as agents of Socio-political change
• Understanding the interrelation between Industrial Harmony, Productivity and Organizational growth

Target Audience:

The programme is designed for Trade Union Leadership, Human resource Managers, Employee Relations Managers and Union Members

Delivery Method:

Lectures, discussions, syndicate work, case studies, role – play and group exercises. Audio – Visual aids will be used to reinforce these training and learning methods.

Course Venue:  

Course Fee: 

Course Duration: 2 Weeks

Course Date: August 7th – 11th, 2023